Cancellation and refund policy
At TheDuneBuggyDubai.ae, we always ensure that from booking to adventure, your experience with us is seamless. Kindly check our cancellation and refund policy, which are given below, for any necessary changes to your booking.
Request Submission
For any request for a refund or want to make a change in your booking, please directly contact our operations manager through the booking source you used.
Refund Eligibility
- 100% Refund: A full refund will be issued if a request is made at least 3,4 hours before the tour departure.ย
Official Cancellation Confirmation
Your booking at the Dune Buggy Dubai will be officially considered canceled after you receive a confirmation email from [email protected]
Processing Time
Refunds will be processed within 7 to 10 days after the cancellation of the tour. It depends on the processing times that the bank issues for debit cards or credit cards used for booking.
Bank Fee Deduction
Please note, aย 5% bank feeย will be deducted from the refunded amount.
Cancellation Timeline
To be eligible for a refund, cancellations must be made at leastย 24 hoursย prior to the scheduled activity date.
These terms apply to all cancellations and refund requests made with TheDuneBuggyDubai.ae.